Database Managers, Inc. guarantees that decompiled DataFlex
programs will be recompilable without any necessary
programmer induced changes. We also guarantee
that the recompiled programs will be functionally identical
to the original program.
If the user
notices that a program recompiles with compile-time
errors or the program is not functionally identical
to the original program, and none of the conditions
in the disclaimer
applies, The Database Managers, Inc. will fix our decompiler
and redecompile all applicable programs at no charge
to the customer. Typical turnaround times are
one week, but sometimes a bug is more difficult to solve
and so it might take longer than that.
The Database Managers is always interested in bug
reports, and encourages our customers to report anomalies.
To facilitate that, we accept bug reports no matter
how long ago the decompiling service was performed.
Our policy in that situation is that the customer will
receive a free redecompilation.
In one extreme
case, a customer reported nine problems in a set of
decompiled programs five years after the
programs were decompiled. Of those nine problems,
six of those problems had been fixed in the decompiler,
two were misunderstandings in how the DataFlex language
operated and one was an actual bug that was still
in the current decompiler version. That customer
received a free redecompilation of the programs that
fixed all seven of the problems. We aren't aware
of ANY software company that has a policy that
supports the customer to that extent after the sale!
is valid if it meets the requirements in the disclaimer.